Privacy Policy
Lens Image Scan (hereinafter referred to as "we") highly values the protection of your personal information. We will comply with applicable laws and regulations to safeguard your personal information and privacy. This Privacy Policy is designed to inform you of the following to help you make informed choices:
(1) This Privacy Policy outlines how we process your personal information during various stages of your interaction with our application, including downloading, installing, launching, browsing, using, and deactivating (collectively referred to as "use"). We commit to adopting industry-standard security measures to protect your personal information.
(2) Please note that this Privacy Policy applies only to the products and services provided by us. It does not cover services offered by third parties (including other companies or institutions involved in advertising services within our platform, links redirecting to third-party entities, etc.). Before using third-party services, we encourage you to fully understand their functionalities and privacy policies before deciding whether to proceed.
(3) Before using our products and services, please read and fully understand this Policy, paying special attention to the italicized and bolded text. We reserve the right to update this Policy from time to time, so please check for the latest version. If you do not agree with or accept the terms of this Policy, please discontinue using our products and services. Your continued use after any updates constitutes acceptance of the revised terms.
(4) In addition to this Privacy Policy, we may provide real-time notices (e.g., pop-ups, page prompts) or feature updates to explain the purpose, scope, and manner of information collection in specific scenarios. Such notices and updates form part of this Privacy Policy and carry the same legal effect.
Below, we provide detailed information on how we collect, use, store, transfer (where applicable), and protect your personal information.
1. How We Collect and Use Personal Information
2. How We Entrust, Jointly Process, Transfer, and Disclose Personal Information
3. How We Store and Protect Personal Information
4. Managing Your Personal Information
5. Minors Clause
6. Revisions and Notifications of the Privacy Policy
7. Contact Us
8. Miscellaneous
1.1.1 Withdrawal or Payment Services
When you use withdrawal or payment recharge functions, we collect and use your bank card information, transaction records, real name, ID card, and other identity details. This information is used to assess account and transaction risks, verify identity, and detect and prevent security incidents. However, refusing to provide such information will not affect your access to our basic services.
1.1.2 Customer Support
When you contact our customer support or use other user-response features (e.g., submitting pre/post-sale requests, privacy complaints, suggestions, or complaints), we collect and use your contact details, communication/call records, and other necessary information related to your request. This helps verify your identity, facilitate follow-ups, and document resolutions.
1.1.3 Operations and Security
(1) To ensure secure and efficient service operation, improve user experience, and optimize our services, we collect:Device model, operating system, unique device identifiers (e.g., AndroidID/OAID for Android, IDFA for iOS before iOS 14.5), battery level, signal strength, configuration details, login IP address, and device-specific identifiers.
l Information searched or browsed during service use, including search terms, visited social media URLs, dwell time, refresh history, posts, follows, subscriptions, favorites, shares, and other content details.
l Installed apps, software information, and metadata (e.g., date, time, or location of shared photos/videos).
(2) To prevent viruses, malware, or malicious websites, we may collect installed app details (version, language, source), process information, usage frequency, crash reports, and performance data.
(3) We may use your account details, device information, service logs, an authorized data from affiliates/partners to assess account/transaction security, verify identity, detect violations, and take necessary actions.
For specific services, we will request your consent to activate required permissions:
Under the following circumstances, we may process your personal information without consent, as permitted by laws and national standards:
(1) To fulfill legal obligations;
(2) Related to national security or defense;
(3) Related to public safety, health, or significant public interests;
(4) Related to criminal investigation, prosecution, trial, or enforcement;
(5) To protect life, property, or other vital interests where consent is impractical;
(6) Information you voluntarily disclose to the public;
(7) Information obtained from legally public sources (e.g., news reports, government disclosures);
(8) Necessary for contract performance at your request;
(9) Essential for maintaining service security and stability (e.g., troubleshooting);
(10) Necessary for lawful news reporting;
(11) For academic research in public interest, with de-identified results（12)Other circumstances permitted by law.
2.1.1 Principles
(1) Legality: Partner data activities must have lawful purposes and bases. If a partner’s use no longer complies, they must cease or re-establish legality.
(2) Necessity: Data use must be justified and minimal.
(3) Security: We evaluate partners’ purposes and security measures, requiring compliance with agreements and monitoring their SDKs/APIs.
2.1.2 Entrusted Processing
For entrusted processing, we sign agreements and supervise partners’ activities.
2.1.3 Joint Processing
For joint processing, we define responsibilities in agreements to ensure legal compliance and data security.
2.1.4 Partner Scope
l (1) Our services may integrate third-party social media or other services. Partners include affiliates and third parties, such as:Share features: Log data is collected to enable sharing to/from third-party platforms.
l Advertisements: Links to third-party services.
l Third-party SDKs: For functionalities like ads, push notifications, payments, location, login, live streaming, AR, security, etc.
(2) Third-party SDKs:
l Umeng SDK
¡ Company: Umeng Tongxin (Beijing) Technology Co., Ltd.
¡ Purpose: Track user behavior for product optimization.
¡ Link: https://www.sensorsdata.cn/
Third-party services are governed by their own terms and policies. We assess their legality and necessity but disclaim responsibility for their practices.
In mergers, acquisitions, or asset transfers, your data may be transferred. We ensure continued protection or require successors to do so, unless re-consent is obtained.
We will not disclose your information unless legally required or with your consent, using industry-standard protections.
Under laws and national standards, we may disclose your information without consent in cases such as:
l Contract performance or legal obligations;
l National security, public safety, or vital interests;
l Crime-related investigations;
l Publicly available or de-identified data;
l Other lawful circumstances.
Your data is stored within China. Cross-border transfers will comply with laws or seek your consent.
We retain your data only as necessary for service provision. Upon service termination, we delete or anonymize data, except where legally required or for financial/audit purposes.
(1) We use industry-standard protections (e.g., encryption, access controls) to prevent unauthorized access, disclosure, or loss.
(2) While we strive for security, no internet transmission is 100% secure. Avoid sharing sensitive information via unencrypted channels.
You have rights to access, correct, copy, delete, withdraw consent, or deactivate accounts. Requests are generally free but may incur fees if excessive or technically unfeasible.
Exceptions: We may deny requests that:
l Harm national security, public interests, or others’ rights;
l Are repetitive, infeasible, or involve trade secrets;
l Violate laws.
Deletion Requests: You may request deletion if:
l We violate laws or agreements;
l Processing is no longer necessary;
l Services are discontinued;
l You withdraw consent;
l Required by law.
Backup data may retain information until updates occur. Legal retention periods override deletion requests.
Deceased Users: Heirs may exercise rights over a deceased user’s data by submitting proof of identity, death, relationship, and request purpose, unless the user specified otherwise.
(1) Our services target adults. Minors under 18 must obtain parental consent before use.
(2) Guardians with questions about minors’ data may contact us.
(1) We may update this Policy to reflect service changes. Updates take effect as published.
For any questions, comments, or requests related to this Privacy Policy, you may contact us in the following manner: Please reach out to our Personal Information Protection Officer via our customer service email at objects0876@163.com. Generally, we will respond within fifteen (15) business days after receiving your inquiry and verifying your identity.
This Policy is effective upon your acceptance. Disputes shall be resolved through friendly negotiation or submitted to the competent court.